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Enable your Change
Change the way you engage people
Manage risks, uncertainty and complexity
Fuel innovation and intuition
Take an informed approach to data analysis and use
Develop knowledge and skills
How we help you
We analyse the organisation in order to improve the system
We develop roles and skills
We detect internal performance and customer perspective
We guide the organisation through growth and change
Results you can achieve
Case Studies
Our projects’ ROI
What clients say
Our way of being you
Team
Story
Our values, mission and vision
Our network
Our commitment to the profession
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Paolo Cardinale
August 2, 2023
August 2, 2023
From Turin to Milan-Cortina, the challenges of the Guest Experience twenty years later
The experience of the #WinterOlympics in Turin 2006 teaches us how the MysteryGuest and the UNI 11312
[…]