Case study
Forecasting approach to crisis management:
RESILIENT FORECASTING
CUSTOMER GOALS
#Asking help to manage uncertainty through a codified management control process
#Keep the team's trust high by involving them in strategic decision-making
PROFILE
| Customer | Professional Services Sector |
| Headquarters | Milan |
| No. employees | 50 |
| Period | February - May 2020 |
| Target | Managing Director/Board/Manager |
Context
This business story starts from a client’s experience during the pandemic and the lockdown in Lombardy between February and May 2020.
The organisation was forced to completely revise its business model and, in the moment of crisis, asked for our support to be guided and have guidance in the process of deep restructuring in order to save the company.
The client has been operating in the professional services sector for 15 years, has an office in Milan, an average turnover of €800,000 and at the beginning of 2019 had invested resources and capital in an expansion process with the opening of an office in Rome by June 2020.
