About us
Mission, Values
and Quality Policy
Our Vision and Mission
Our vision is to offer clients a cultural approach to change, encapsulated in the concept "our way of being you." This means guiding clients through daily challenges, enabling their organization to achieve results using their own methods and processes, and learning effective strategies to replicate success over time.
Since 2010, our mission has been to enable change in organizations through Strategic Consulting for organizational development.
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Our Values
Sharing, Relationships, Responsibility, Innovation, Sustainability, and Well-being. We adopt a structured, process-oriented approach and a data-driven, entrepreneurial mindset, balancing profit with social commitment.
Our Approach
Self-awareness and contextual understanding, clear vision, adaptability to change, and teamwork. We operate through strategic partnerships with companies and organizations that share our vision and values, delivering high-quality services tailored to meet each client's specific needs.
Quality Policy
To ensure business success, our priority is to continually pursue Quality in all organizational processes by promoting the technical and qualitative compliance of services, improving the work environment, and supporting motivation and relationships among both internal and external collaborators.
The quality policy aims to achieve the following general objectives:
- Complete satisfaction of clients and stakeholders
- Measurability and continuous monitoring of performance
- Awareness of the context, risk, and opportunity management
- Optimization of resources and effective workload distribution
- Improvement of the company's image and acquisition of new clients
- Standardization of processes and sharing of information and know-how from individuals to teams
- Goal-oriented work, with the involvement and satisfaction of collaborators
- Efficiency and reduction of errors and costs
- Ethics in relationships and sustainability in actions
- Enhancement of the local community and commitment to the circular economy
MyNoiLab considers Quality a fundamental tool for satisfying clients and stakeholders and for addressing risks and opportunities within the context. Beyond pursuing business profit, the ultimate goal of the Company is to operate in the market as a professionally and qualitatively recognized entity in the fields of organizational development, consulting, and change management, adding value to the local community within a circular economy framework.
In 2011, we established a Quality Management System, updating it in 2017 to comply with the requirements of the ISO 9001:2015 standard. In 2022, we expanded our activities to include the following:
- Design and delivery of strategic consulting services for organizational development
- Individual and group coaching
- Training in relational skills
- Mystery audits
Based on these general principles, we define specific programs for quality improvement, aligned with the needs identified during the Quality Management System reviews conducted by the Management, using defined qualitative and quantitative indicators.
The Management is committed to providing the necessary resources to achieve these objectives and to communicating the policy at all levels of collaboration through written communications and meetings.
The policy is formally approved by the Management as a sign of personal commitment.
Revision date: 15/11/2024